Securities industry regulations require that brokerage firms inform their clients of their plans to address the possibility of a business disruption that potentially results from power outages, natural disasters, or other events. Motif Investing, Inc. has a comprehensive business continuity program in place, which we review, update and test on a regular basis. The plan provides for continuation of client service promptly in most cases.
The site is hosted in multiple data centers. The primary and secondary data centers are in geographically separated locations. Duplicate hardware is available in the secondary data center to take over if access to the primary data center is disrupted for any reason.
Data is continually replicated between the data centers and each center uses a high availability configuration so individual component failures will not disrupt the site. Our clearing vendor also stores critical customer account data and replicates it across multiple data centers.
While no contingency plan can eliminate all risk of service interruption or temporarily impeded account access, we continually assess and update our plans to mitigate all reasonable risk.
Additionally, the BCP is updated on an as-needed basis as business processes, technology, or staff change. This document will not necessarily be re-sent to you, but we provide general and updated information about our BCP on our Web site at motifinvesting.com.