We're invested in keeping you safe.
SIPC ProtectionAs a member of the Securities Investor Protection Corporation (SIPC), funds are available to meet customer claims up to a ceiling of $500,000, including a maximum of $250,000 for cash claims. For additional information regarding SIPC coverage, including a brochure, please contact SIPC at (202) 371-8300 or visit www.sipc.org. Our clearing firm Apex has purchased an additional insurance policy through a group of London Underwriters (with Lloyd's of London Syndicates as the Lead Underwriter) to supplement SIPC protection. This additional insurance policy becomes available to customers in the event that SIPC limits are exhausted and provides protection for securities and cash up to an aggregate of $150 million. This is provided to pay amounts in addition to those returned in a SIPC liquidation. This additional insurance policy is limited to a combined return to any customer from a Trustee, SIPC and London Underwriters of $37.5 million, including cash of up to $900,000. Similar to SIPC protection, this additional insurance does not protect against a loss in the market value of securities.
Firewalls and Secure Socket Layering (SSL) TechnologyOur advanced electronic firewall ensures that all of your information remains confidential. We also utilize SSL technology to make sure all your transactions take place in a secure environment. You can feel confident that any sensitive information you submit on our website is encrypted and safe.
Two Factor AuthenticationTwo-factor authentication (also known as 2-step verification) relies on something you know (like a password) and something you have (like a cell phone). When you are logging in using an unrecognized browser, we'll send a code to a device you pre-register. You'll enter that online code to complete authentication process.
Failed Login LimitsTo keep unauthorized users from accessing your account, we lock it after 5 failed login attempts. Should you be locked out because you forgot your password, our customer service representatives can help you access your account quickly.
Automatic Inactivity LogoffTo help ensure that your personal information is protected, you'll be automatically logged out of your account after ten minutes of inactivity.
Motif cannot guarantee the value of your investments, as they are subject to ongoing fluctuation in response to shifting market conditions. Motif employs safeguards to prevent against the misuse, loss or alteration of any personal account information that we maintain.